FREQUENTLY ASKED QUESTIONS

We are open every day from 8:00 AM to 4:00 PM.

Not usually. We mainly work on a first-come, first-served basis, although during peak seasons there may be a waiting list.

Yes. We accept cash, cards, and digital payments.

Yes, we have customer WiFi.

Yes, many customers come to work or have casual meetings.
We only ask that you make considerate purchases during peak hours and limit your stay in the café.

Yes. We have several vegetarian options and some that can be adapted to be vegan.
Do you offer delivery?
No. You can order by message or call and pick it up

Yes. We are open to collaborations, photoshoots, pop-ups, and special events aligned with the brand.

Yes, we are pet friendly as long as pets are calm, supervised, and on a leash.

Yes, although some exclusive pieces may be available only online or only at the café.

Each product includes a size guide and fit recommendations.

It depends on the collection.
The product description for each item indicates the type of fit.

We select comfortable, durable materials designed for everyday use.

Yes, we ship nationwide.

Yes, in some products and countries.
Costs and times are shown at checkout.

Typically:
• Mexico: 2–7 business days
• International: 7–21 business days
Times may vary depending on season and shipping carrier.

You will receive an email with your tracking number once it has shipped.

The cost depends on your location and is calculated automatically at checkout.

We sometimes have free shipping promotions on minimum purchases.

We accept:
• credit and debit cards
• PayPal
• digital payments compatible with Shopify

If your order has not yet been shipped, please contact us as soon as possible.

Yes.
You will receive an automatic email with your order summary.